Rocky Mountain Instinct, Instinct BC and Pipeline Bicycles MY2018-2020
AustraliaRocky Mountain Instinct, Instinct BC and Pipeline Bicycles MY2018-2020
Reason for Recall / Hazard
TranslatedThe front triangle may crack, leading to separation of the head tube from the frame.
Product Description & Identification
TranslatedReason / Defects: The front triangle may crack, leading to separation of the head tube from the frame. Hazards: If the frame breaks while a user is riding the bicycle, there is an increased risk of an accident or injury to the rider or bystanders. What to do: Consumers should stop using their bicycle and contact the place of purchase to organise for the front triangle to be replaced, free of charge. For more information, consumers should contact the place of purchase, or Global Fitness and Leisure on 1300 169 600 or info@gflgroup.com.au
Affected Products
TranslatedThe following Rocky Mountain alloy frame bicycle models are affected: Instinct A70 Model Years 2018-2019 Instinct A50 Model Years 2018-2020 Instinct A30 Model Year 2020 Instinct A70 BC Edition Model Year 2020 Instinct A50 BC Edition Model Years 2019-2020 Pipeline A50 Model Years 2018-2019 Pipeline A30 Model Years 2018-2019
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 56e30d39-f81e-4391-a861-7a507d5e7a94 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/rocky-mountain-instinct-instinct-bc-and-pipeline-bicycles-my2018-2020 |
| Pub Date | Sun, 19 Jul 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Instinct%20Alloy%20BC%20MY2019.jpg?itok=oJQCCxiK |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Rocky Mountain Instinct, Instinct BC and Pipeline Bicycles MY2018-2020?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelBicycles and scooters (push)
- DistributionAustralia
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🚨 SAFETY ALERT: Rocky Mountain Instinct, Instinct BC and Pipeline Bicycles MY2018-2020 Check if your household is affected: https://therecallfile.com/recalls/rocky-mountain-instinct-instinct-bc-and-pipeline-bicycles-my2018-2020/AU-56e30d39-f81e-4391-a861-7a507d5e7a94
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