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NHTSAEQUIPMENT

Roadtrek Inc. - Incorrect Weight on OCCC and GVWR Labels

Published: January 31, 2025Recall ID: 25V051000Category: Vehicles & AutomotiveCountry: United States
US
Vehicle RecallNHTSAUSUS

Roadtrek Inc. - Incorrect Weight on OCCC and GVWR Labels

Recalling Firm: Roadtrek Inc.

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Translate NoticeTranslate notice text, hazard warnings, and descriptions into any supported language.

Reason for Recall / Hazard

Referencing an incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

Product Description & Identification

Roadtrek Inc. (Roadtrek) is recalling certain 2023-2025 Westfalia Wave Pop Top vans. The Occupant and Cargo Carrying Capacity (OCCC) and Gross Vehicle Weight Rating (GVWR) labels list the incorrect weight.

Affected Products

Incorrect Weight on OCCC and GVWR Labels

Additional Source Details

FieldValue
SubjectIncorrect Weight on OCCC and GVWR Labels
Nhtsa id25V051000
ComponentEQUIPMENT
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25V051000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerRoadtrek Inc.
Defect summaryRoadtrek Inc. (Roadtrek) is recalling certain 2023-2025 Westfalia Wave Pop Top vans. The Occupant and Cargo Carrying Capacity (OCCC) and Gross Vehicle Weight Rating (GVWR) labels list the incorrect weight.
Completion rate32.26
Corrective actionDealers will replace the labels, free of charge. Owner notification letters were mailed February 18, 2025. Owners may contact Roadtrek customer service at 1-888-762-3873. Roadtrek's number for this recall is 2025-01.
Consequence summaryReferencing an incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Mfr campaign number2025-01
Potentially affected31
Report received date2025-01-31T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Roadtrek Inc. - Incorrect Weight on OCCC and GVWR Labels?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmRoadtrek Inc.
  • Risk LevelEQUIPMENT
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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