REVOLUTION CT (2021-10-11)
CanadaREVOLUTION CT (2021-10-11)
Product Description & Identification
TranslatedREVOLUTION CT (2021-10-11)
Additional Source Details
| Field | Value |
|---|---|
| Panels › 1 › Text | <b>Issue:</b> Medical Devices<BR/><b>Audience:</b> General Public, Healthcare Professionals, Hospitals<BR/><b>Category:</b> Medical Device<BR/><b>Alert type:</b> Medical Device Recall<BR/><b>Department:</b> Health Canada<BR/><b>Hazard classification:</b> Type II<BR/> |
| Panels › 1 › Title | Summary |
| Panels › 1 › Panel Name | basic_details |
| Panels › 2 › Text | Affected Products<BR/><p> A. REVOLUTION CT - MAIN UNIT<br /> B. REVOLUTION CT ES<br /> C. REVOLUTION APEX</p> |
| Panels › 2 › Title | Introduction |
| Panels › 2 › Panel Name | intro_text |
| Panels › 3 › Text | There is a potential for the accumulated dose to be incorrectly displayed in certain situations. During an interventional exam using the Smartstep option, if the table height is adjusted after the exam starts, the Smartstep display will show a value that is higher than the actual dose delivered. |
| Panels › 3 › Title | Reason |
| Panels › 3 › Panel Name | cms_reason_reason_recall |
| Panels › 4 › Text | <b>Brand name:</b> A. REVOLUTION CT - MAIN UNIT<br/><b>Lot or serial number:</b> 00000440051CN1<br /> 00000441839CN8<br /> 00000443342CN1<br /> 00000445060CN7<br /> REVVX1600054CN<br /> REVVX1700084CN<br /> REVVX1900034CN<br /> REVVX1900098CN<BR/><b>Model or catalog number:</b> 5590000<br /> 5590000-6<BR/><b>Companies:</b><br/><dl><dt>Manufacturer</dt><dd>GE Medical Systems LLC</dd><dd>3200 North Grandview Blvd</dd><dd>Waukesha</dd><dd>53188</dd><dd>UNITED STATES</dd></dl> |
| Panels › 4 › Title | A. REVOLUTION CT - MAIN UNIT |
| Panels › 4 › Panel Name | product_1 |
| Panels › 5 › Text | <b>Brand name:</b> B. REVOLUTION CT ES<br/><b>Lot or serial number:</b> REVV81900029CN<br /> REVV81900035CN<BR/><b>Model or catalog number:</b> 5590000-15<BR/><b>Companies:</b><br/><dl><dt>Manufacturer</dt><dd>GE Medical Systems LLC</dd><dd>3200 North Grandview Blvd</dd><dd>Waukesha</dd><dd>53188</dd><dd>UNITED STATES</dd></dl> |
| Panels › 5 › Title | B. REVOLUTION CT ES |
| Panels › 5 › Panel Name | product_2 |
| Panels › 6 › Text | <b>Brand name:</b> C. REVOLUTION APEX<br/><b>Lot or serial number:</b> REV2A2000017CN<br /> REV2A2000029CN<BR/><b>Model or catalog number:</b> 840682146616<BR/><b>Companies:</b><br/><dl><dt>Manufacturer</dt><dd>GE Medical Systems LLC</dd><dd>3200 North Grandview Blvd</dd><dd>Waukesha</dd><dd>53188</dd><dd>UNITED STATES</dd></dl> |
| Panels › 6 › Title | C. REVOLUTION APEX |
| Panels › 6 › Panel Name | product_3 |
| Panels › 7 › Text | <b>Identification number:</b> RA-76709<BR/> |
| Panels › 7 › Title | Identification number |
| Panels › 7 › Panel Name | id_numbers |
| Recall Id | RA-76709 |
| Start date | 1633910400 |
| Date published | 1634860800 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought REVOLUTION CT (2021-10-11)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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