Remote control unit for Nordic series motorised window awnings – AC136-05Bi-CA
AustraliaRemote control unit for Nordic series motorised window awnings – AC136-05Bi-CA
Reason for Recall / Hazard
TranslatedThis product does not comply with the mandatory standards for products containing button batteries . The button battery is not secured and may be released during use. The packaging is missing warning information about: the dangers of button/coin batteries to children what to do when a person suspects someone has swallowed or placed a button/coin battery inside any part of their body.
Product Description & Identification
TranslatedReason / Defects: This product does not comply with the mandatory standards for products containing button batteries . The button battery is not secured and may be released during use. The packaging is missing warning information about: the dangers of button/coin batteries to children what to do when a person suspects someone has swallowed or placed a button/coin battery inside any part of their body. Hazards: Children are at risk of choking, severe internal burn injuries, or death if they swallow or place button/coin batteries inside their bodies. Serious injury can occur in as little as 2 hours and the results can be fatal. In Australia, children have suffered serious injuries or died from swallowing button/coin batteries. If you suspect a child has swallowed or inserted a button/coin battery: Call Triple Zero (000) if a child is having any difficulty breathing. Call the Poisons Information Centre immediately on 13 11 26, available 24 hours a day. They can direct you to an appropriate medical facility. Early action can save lives. Do not wait for symptoms to develop. What to do: Stop using the remote immediately and keep out of reach of children. The dealer from which the remote was purchased will arrange to attend your premises to collect the remote and provide a replacement to you at no cost. Contact Hunter Douglas Pty Ltd Call: (02) 9638 8000 between 8.30am and 4.30pm (AEST), Monday to Friday Visit: https://www.hunterdouglas.com.au/
Affected Products
TranslatedRemote control unit for Nordic series motorised window awnings containing a button battery. The remote is used to control the following folding arm awnings: Nordic Sirocco FA40 Series (Brand: Turnils); Nordic Access FA20 Series (Brand: Luxaflex); and Nordic-Cabrera-Arafura Awnings (Brand: Luxaflex).
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | cb910e82-1283-49c9-b4be-214a9e24b85a |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/remote-control-unit-for-nordic-series-motorised-window-awnings-%E2%80%93-ac136-05bi-ca |
| Pub Date | Fri, 24 Apr 2026 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/remote%20control%20-%20front%20view.jpg?itok=qw9lZIUa |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Remote control unit for Nordic series motorised window awnings – AC136-05Bi-CA?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk Level["Button batteries","Blinds, curtains and window fittings"]
- DistributionAustralia
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🚨 SAFETY ALERT: Remote control unit for Nordic series motorised window awnings – AC136-05Bi-CA Check if your household is affected: https://therecallfile.com/recalls/remote-control-unit-for-nordic-series-motorised-window-awnings-ac136-0/AU-cb910e82-1283-49c9-b4be-214a9e24b85a
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