Raven 26” Onyx Dirt Jumper bike
AustraliaRaven 26” Onyx Dirt Jumper bike
Reason for Recall / Hazard
TranslatedThe crank bolt may come loose, which may cause the bike’s crank arm to dislodge from the drive shaft.
Product Description & Identification
TranslatedReason / Defects: The crank bolt may come loose, which may cause the bike’s crank arm to dislodge from the drive shaft. Hazards: Risk of serious injury or death from a collision if the bike’s crank arm separates from the drive shaft when used. What to do: Stop using the affected bike immediately. Return to the place of purchase for inspection and to replace the bottom bracket. Contact Pedal Group call: 1300 361 686 between 9.00am to 5.00pm AEST Monday to Friday. email: warranty@pedalgroup.com
Affected Products
TranslatedRaven 26” Onyx Dirt Jumper black and teal children’s bike used for dirt jumping. Affected models serial number between the below sequences: BT2016870001 - BT2016870305 BT2016880001 - BT2016880305 BT2020000001 - BT2020000305
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 5f5a9ac6-f31a-44d6-8c62-280bc5614832 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/raven-26%E2%80%9D-onyx-dirt-jumper-bike |
| Pub Date | Thu, 05 Mar 2026 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Raven%20Onyx%20Dirt%20Jump%20Bicycle_0.png?itok=Rzh9BfoI |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Raven 26” Onyx Dirt Jumper bike?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelBicycles and scooters (push)
- DistributionAustralia
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🚨 SAFETY ALERT: Raven 26” Onyx Dirt Jumper bike Check if your household is affected: https://therecallfile.com/recalls/raven-26-onyx-dirt-jumper-bike/AU-5f5a9ac6-f31a-44d6-8c62-280bc5614832
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