Queensland Fire and Emergency Services (QFES) - QFES Dynamo Torch
AustraliaQueensland Fire and Emergency Services (QFES) - QFES Dynamo Torch
Reason for Recall / Hazard
TranslatedThe product does not comply with the mandatory standards for products containing button/coin batteries . The battery compartment is not adequately secured, and the button batteries may be accessible.
Product Description & Identification
TranslatedReason / Defects: The product does not comply with the mandatory standards for products containing button/coin batteries . The battery compartment is not adequately secured, and the button batteries may be accessible. Hazards: There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and swallow or insert them. Once ingested, severe or fatal injuries can happen in 2 hours or less. Consumers may be unaware that the product contains button batteries. What to do: Consumers should stop using the product immediately and dispose of the torch and batteries safely. Store out of reach of children until the torch is disposed of. Check if you have one of these torches at home, in the car, or stored in an emergency kit. Options for safe disposal of the torch include: B-cycle Planet Ark Battery World Bunnings Woolworths For more information please contact QFES via email at QFES.CommunityEd@qfes.qld.gov.au
Affected Products
TranslatedPortable dynamo torch with pump action recharging. Available in white or orange colours. QFES has been distributing to the public free-of-charge between 2014 and 2023 as a community engagement tool, including as part of the Get Ready Queensland campaign.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 38f362fc-c043-4ece-8616-ce906f75c2eb |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/queensland-fire-and-emergency-services-qfes-qfes-dynamo-torch |
| Pub Date | Thu, 05 Oct 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Dynamo%20Torch%20in%20orange%20and%20white.jpg?itok=GUf01JwB |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Queensland Fire and Emergency Services (QFES) - QFES Dynamo Torch?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk Level["Hazardous materials","Button batteries","Lighting","Tools and machinery"]
- DistributionAustralia
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🚨 SAFETY ALERT: Queensland Fire and Emergency Services (QFES) - QFES Dynamo Torch Check if your household is affected: https://therecallfile.com/recalls/queensland-fire-and-emergency-services-qfes-qfes-dynamo-torch/AU-38f362fc-c043-4ece-8616-ce906f75c2eb
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