PS Importers Pty Ltd — Triumph Thruxton, Thruxton R and Thruxton TFC Motorcycles MY2016-2020
AustraliaPS Importers Pty Ltd — Triumph Thruxton, Thruxton R and Thruxton TFC Motorcycles MY2016-2020
Reason for Recall / Hazard
TranslatedThe side stand spring may fracture whilst the side stand is disengaged.
Product Description & Identification
TranslatedReason / Defects: The side stand spring may fracture whilst the side stand is disengaged. Hazards: The side stand may swing downwards and engage the side stand switch, causing the engine to stall. This could increase the risk of an accident and injury to the rider or other road users. In the event of a serious accident this may result in death. What to do: Owners of affected motorcycles will be contacted by mail to arrange a time to bring their motorcycles to a Triumph dealer for a replacement spring. To find a Triumph dealer, visit http://www.triumphmotorcycles.com.au/dealers/find-a-dealer
Affected Products
TranslatedTriumph Thruxton Triumph Thruxton R Triumph Thruxton TFC Model Years 2016-2020 804 affected motorcycles
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 23d0603d-0602-47ca-9085-ca08c787534f |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/node/19986 |
| Pub Date | Wed, 11 Mar 2020 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought PS Importers Pty Ltd — Triumph Thruxton, Thruxton R and Thruxton TFC Motorcycles MY2016-2020?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelGeneral product safety
- DistributionAustralia
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🚨 SAFETY ALERT: PS Importers Pty Ltd — Triumph Thruxton, Thruxton R and Thruxton TFC Motorcycles MY2016-2020 Check if your household is affected: https://therecallfile.com/recalls/ps-importers-pty-ltd-triumph-thruxton-thruxton-r-and-thruxton-tfc-moto/AU-23d0603d-0602-47ca-9085-ca08c787534f
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