Promotional Keychain Torch - SA Power Networks & Starlight Express Room
AustraliaPromotional Keychain Torch - SA Power Networks & Starlight Express Room
Reason for Recall / Hazard
TranslatedThe battery compartment is not adequately secured and the button batteries in the product are easily accessible.
Product Description & Identification
TranslatedReason / Defects: The battery compartment is not adequately secured and the button batteries in the product are easily accessible. Hazards: If young children gain access to the button batteries and ingest them, they may suffer internal burn injuries, which can result in serious illness and even death. In addition, the batteries may pose a choking hazard to young children. What to do: If consumers have a torch, it should be destroyed immediately in a secure manner. If preferred, the torches may be returned to Starlight Children's Foundation where arrangements will be made for it to be securely destroyed. After disposal, consumers should notify Starlight Children's Foundation so that the safe disposal of the products can be monitored. For further information, contact the Starlight Children's Foundation by phone on 1300 727 827 or via https://starlight.org.au/contact-us/form
Affected Products
TranslatedPromotional keychain torch - SA Power Networks & Starlight Express Room The product is a small promotional torch that has a keyring base, which unscrews from the solid torch barrel. It contains four alkaline button batteries.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | a816d106-dd84-4433-9343-643c86448e4e |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/promotional-keychain-torch-sa-power-networks-starlight-express-room |
| Pub Date | Wed, 12 Feb 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Promotional%20Keychain%20Torch.jpg?itok=k288nw-P |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Promotional Keychain Torch - SA Power Networks & Starlight Express Room?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk Level["Hazardous materials","Button batteries","Lighting"]
- DistributionAustralia
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🚨 SAFETY ALERT: Promotional Keychain Torch - SA Power Networks & Starlight Express Room Check if your household is affected: https://therecallfile.com/recalls/promotional-keychain-torch-sa-power-networks-starlight-express-room/AU-a816d106-dd84-4433-9343-643c86448e4e
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