PRO Vibe Stem (Alloy)
AustraliaPRO Vibe Stem (Alloy)
Reason for Recall / Hazard
TranslatedCorrosion can lead to cracks in the clamping area of the fork steerer tube.
Product Description & Identification
TranslatedReason / Defects: Corrosion can lead to cracks in the clamping area of the fork steerer tube. Hazards: There is a risk of accident and serious injury to the user if the handlebar stem cracks and separates from the bike during use. What to do: Consumers with the recalled handlebar stems should stop riding their bicycle immediately. Consumers should contact their place of purchase or Shimano to seek a refund or replacement. Consumers can email Shimano at pro_recall@shimano.com.au or call 02 8536 6771 for more information.
Affected Products
TranslatedPRO Vibe alloy road bicycle handle bar stem. Stem numbers: AL2024 AL7075 (purchased after May 2020) PRSS0440 Vibe stem SB black 80mm / 31.8mm / -10 angle PRSS0441 Vibe stem SB black 90mm / 31.8mm / -10 angle PRSS0442 Vibe stem SB black 100mm / 31.8mm / -10 angle PRSS0443 Vibe stem SB black 110mm / 31.8mm / -10 angle PRSS0444 Vibe stem SB black 120mm / 31.8mm / -10 angle PRSS0445 Vibe stem SB black 130mm / 31.8mm / -10 angle PRSS0461 Vibe stem SB black 90mm / 31.8mm / -17 angle PRSS0462 Vibe stem SB black 100mm / 31.8mm / -17 angle PRSS0463 Vibe stem SB black 110mm / 31.8mm / -17 angle PRSS0464 Vibe stem SB black 120mm / 31.8mm / -17 angle PRSS0465 Vibe stem SB black 130mm / 31.8mm / -17 angle PRSS0450 Vibe stem 1 1/4 SB black 80mm / 31.8mm / -10 angle PRSS0451 Vibe stem 1 1/4 SB black 90mm / 31.8mm / -10 angle PRSS0452 Vibe stem 1 1/4 SB black 100mm / 31.8mm / -10 angle PRSS0453 Vibe stem 1 1/4 SB black 110mm / 31.8mm / -10 angle PRSS0454 Vibe stem 1 1/4 SB black 120mm / 31.8mm / -10 angle PRSS0455 Vibe stem 1 1/4 SB black 130mm / 31.8mm / -10 angle PRSS0471 Vibe stem 1 1/4 SB black 90mm / 31.8mm / -17 angle PRSS0472 Vibe stem 1 1/4 SB black 100mm / 31.8mm / -17 angle PRSS0473 Vibe stem 1 1/4 SB black 110mm / 31.8mm / -17 angle PRSS0474 Vibe stem 1 1/4 SB black 120mm / 31.8mm / -17 angle PRSS0475 Vibe stem 1 1/4 SB black 130mm / 31.8mm / -17 angle
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 2c916462-b0b0-4ee2-8c0c-87125535b236 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/pro-vibe-stem-alloy |
| Pub Date | Fri, 26 May 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Forging%20code%20closeup.jpg?itok=BCOIPSiG |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought PRO Vibe Stem (Alloy)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelBicycles and scooters (push)
- DistributionAustralia
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