NHTSASTRUCTURE
Prevost Car (US) Inc. - Emergency Exit Windows Difficult to Open/FVMSS 217
Published: April 14, 2025Recall ID: 25V243000Category: vehiclesCountry: US
Reason for Recall / Hazard
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
Product Description & Identification
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Affected Products
Emergency Exit Windows Difficult to Open/FVMSS 217
Additional Source Details
| Field | Value |
|---|---|
| Subject | Emergency Exit Windows Difficult to Open/FVMSS 217 |
| Nhtsa id | 25V243000 |
| Component | STRUCTURE |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V243000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Prevost Car (US) Inc. |
| Defect summary | Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release." |
| Completion rate | 73.33 |
| Corrective action | Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10. |
| Consequence summary | Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury. |
| Mfr campaign number | SR25-10 |
| Potentially affected | 15 |
| Report received date | 2025-04-14T00:00:00.000 |
| Fire risk when parked | No |