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NHTSAELECTRICAL SYSTEM

Prevost Car (US) Inc. - Battery Cables Missing Wiring Protection

Published: March 6, 2024Recall ID: 24V179000Category: Vehicles & AutomotiveCountry: United States
US
Vehicle RecallNHTSAUSUS

Prevost Car (US) Inc. - Battery Cables Missing Wiring Protection

Recalling Firm: Prevost Car (US) Inc.

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Reason for Recall / Hazard

An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Product Description & Identification

Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.

Affected Products

Battery Cables Missing Wiring Protection

Additional Source Details

FieldValue
SubjectBattery Cables Missing Wiring Protection
Nhtsa id24V179000
ComponentELECTRICAL SYSTEM
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V179000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerPrevost Car (US) Inc.
Defect summaryPrevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
Completion rate69.62
Corrective actionPrevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-12.
Consequence summaryAn electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Mfr campaign numberSR24-12
Potentially affected79
Report received date2024-03-06T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Prevost Car (US) Inc. - Battery Cables Missing Wiring Protection?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmPrevost Car (US) Inc.
  • Risk LevelELECTRICAL SYSTEM
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: Prevost Car (US) Inc. - Prevost Car (US) Inc. - Battery Cables Missing Wiring Protection

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https://therecallfile.com/recalls/prevost-car-us-inc-battery-cables-missing-wiring-protection/NHTSA-24V179000
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