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PowerXL Model ESWM02 (5 inch) and Model ESWM03 (7 inch) Stuffed Wafflizer waffle makers

Published: July 25, 2023Recall ID: 9cda4a03-8eee-4cc1-bc7a-1376fd07026fCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

Hot pieces of waffle or stuffing may be expelled from the maker during use or upon opening the lid. This defect has occurred and caused injuries in other countries.

Product Description & Identification

Reason / Defects: Hot pieces of waffle or stuffing may be expelled from the maker during use or upon opening the lid. This defect has occurred and caused injuries in other countries. Hazards: There is a risk of burns if hot pieces of waffle or stuffing contact the consumer’s skin. What to do: Consumers should stop using the product immediately and check the model number of the product. If the product is affected, consumers should contact Global Shop Direct on customerservice@globalshopdirect.com.au or 1300 137 598 to receive a latch adaptor repair kit.

Affected Products

Countertop waffle makers with front latching mechanism. The product displays the PowerXL logo on the lid. Models affected are the 5-inch and 7-inch waffle makers.

Additional Source Details

FieldValue
Guid › #text9cda4a03-8eee-4cc1-bc7a-1376fd07026f
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/powerxl-model-eswm02-5-inch-and-model-eswm03-7-inch-stuffed-wafflizer-waffle-makers
Pub DateTue, 25 Jul 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Waffle%20Makers.png?itok=xfPHHy7l

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought PowerXL Model ESWM02 (5 inch) and Model ESWM03 (7 inch) Stuffed Wafflizer waffle makers?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelHome electrical appliances
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: PowerXL Model ESWM02 (5 inch) and Model ESWM03 (7 inch) Stuffed Wafflizer waffle makers

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