Home/Recalls/AU-7e86fcfb-872d-4548-93c2-5a547f9e70cf
Australia ProductsComputers, lapt...

Power Supply model number APP524-051240U for My Passport Wireless Pro and SSD Ha...

Published: May 11, 2020Recall ID: 7e86fcfb-872d-4548-93c2-5a547f9e70cfCategory: generalCountry: Australia

Reason for Recall / Hazard

If the power supply is assembled incorrectly, live parts can be exposed, which does not comply with the electrical safety standard.

Product Description & Identification

Reason / Defects: If the power supply is assembled incorrectly, live parts can be exposed, which does not comply with the electrical safety standard. Hazards: Risk of electric shock. What to do: Your product is affected if: 1. The hard drive has one of the model numbers as listed above (exclude two digits in the end e.g. - 02) AND 2.The model number of the power supply supplied with the hard drive is APP524-051240U What to do if your power supply is affected. Cease using Power Supply APP524-051240U immediately by turning off GPO (general power outlet), disconnect the adaptor from supply, store power supply securely. Contact Western Digital to receive a replacement and information regarding safe disposal of the power supply. Consumers may continue to use their hard drive products without the power supply. For further information, contact Western Digital on the toll free number 1800 429 861 (Monday to Friday, 8.30am - 5pm AEST) or via the email submission form at https://support.wdc.com/support/case.aspx?lang=en

Affected Products

Switching Mode Power Supply APP524-051240U for "Western Digital" branded My Passport Wireless Pro and SSD Hard Drives. The affected power supply were sold with SSD hard drives model numbers: WDBP2P0020BBK WDBVPL0010BBK WDBSMT0030BBK WDBSMT0040BBK WDBAMJ0010BGY WDBAMJ0020BGY WDBAMJ2500AGY WDBAMJ5000AGY

Additional Source Details

FieldValue
Guid › #text7e86fcfb-872d-4548-93c2-5a547f9e70cf
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/power-supply-model-number-app524-051240u-for-my-passport-wireless-pro-and-ssd-hard-drives
Pub DateMon, 11 May 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Western%20Digital%20Power%20Supply%20for%20My%20Passport%20Wireless%20Pro%20and%20SSD_0.jpg?itok=doC5aZmU

Overview

  • Risk Level["Computers, laptops and accessories","Power supply and storage"]
  • DistributionAustralia
Official Agency Alert