Pollenex Announces Retrofit Program For Whirlpool Hot Spa
USPollenex Announces Retrofit Program For Whirlpool Hot Spa
Recalling Firm: Pollenex
Reason for Recall / Hazard
TranslatedElectrocution/Electric Shock
Product Description & Identification
TranslatedNovember 17, 1988 Release # 88-102 Pollenex Announces Retrofit Program For Whirlpool Hot Spa WASHINGTON, D.C.-The makers of the Pollenex Whirlpool Hot Spa and the U.S. Consumer Product Safety Commission (CPSC) today announced a safety program designed to protect spa users against electrocution that could result from immersion of a spa in a bathtub. The spa maker urges use of its product with specially protected outlets and is offering spa owners plug-in shock protectors at a price below cost. To date, with about 420,000 units shipped since the summer of 1987, CPSC and the company know of no injuries. The spas consist of a triangular shaped motor, a plastic mat for the bottom of the tub and a flexible hose to connect the two. The name "Pollenex Whirlpool Hot Spa" appears on the top of the motor. The company said that the product is UL listed and, in light of the product's strong warnings, immersion is unlikely. To protect against electrocution if the spa motor is immersed in the tub, owners of the Pollenex Whirlpool Hot Spa are urged to take the following steps: If Ground Fault Circuit interrupters (GFCIs) protect the bathroom, plug theses portable appliances into protected outlets only. If your outlets are not GFCI protected, order a plug-in GFCI from Pollenex. All Pollenex spa owners may receive the plug-in GFCI, a $20.00 retail value, for $5.00 plus shipping. This GFCI helps protect against other electrical risks around the home as well. To order a plug-in GFCI, Pollenex spa owners should contact the company by calling toll-free 1-800-621-0786
Affected Products
TranslatedPollenex Whirlpool Hot Spas
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/1988/Pollenex-Announces-Retrofit-Program-For-Whirlpool-Hot-Spa |
| Title | Pollenex Announces Retrofit Program For Whirlpool Hot Spa |
| Hazards › Name | Electrocution/Electric Shock |
| Products › Name | Pollenex Whirlpool Hot Spas |
| Products › Type | Hot Tubs/Spas |
| Products › Category I D | 2002 |
| Recall I D | 4794 |
| Recall Date | 1988-11-17T00:00:00 |
| Description | November 17, 1988 Release # 88-102 Pollenex Announces Retrofit Program For Whirlpool Hot Spa WASHINGTON, D.C.-The makers of the Pollenex Whirlpool Hot Spa and the U.S. Consumer Product Safety Commission (CPSC) today announced a safety program designed to protect spa users against electrocution that could result from immersion of a spa in a bathtub. The spa maker urges use of its product with specially protected outlets and is offering spa owners plug-in shock protectors at a price below cost. To date, with about 420,000 units shipped since the summer of 1987, CPSC and the company know of no injuries. The spas consist of a triangular shaped motor, a plastic mat for the bottom of the tub and a flexible hose to connect the two. The name "Pollenex Whirlpool Hot Spa" appears on the top of the motor. The company said that the product is UL listed and, in light of the product's strong warnings, immersion is unlikely. To protect against electrocution if the spa motor is immersed in the tub, owners of the Pollenex Whirlpool Hot Spa are urged to take the following steps: If Ground Fault Circuit interrupters (GFCIs) protect the bathroom, plug theses portable appliances into protected outlets only. If your outlets are not GFCI protected, order a plug-in GFCI from Pollenex. All Pollenex spa owners may receive the plug-in GFCI, a $20.00 retail value, for $5.00 plus shipping. This GFCI helps protect against other electrical risks around the home as well. To order a plug-in GFCI, Pollenex spa owners should contact the company by calling toll-free 1-800-621-0786 |
| Recall Number | 88102 |
| Manufacturers › Name | Pollenex |
| Last Publish Date | 2015-01-06T00:00:00 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Pollenex Announces Retrofit Program For Whirlpool Hot Spa?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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