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Philips UV-C disinfection air unit G2

Name: Philips UV-C disinfection air unit G2
Brand: Philips
SKU: AU-d2d51c83-53a4-48f5-bf11-24dfd49c282a
Availability: Discontinued
Rating: 1.0 (1 reviews)

Published: January 15, 2025Recall ID: d2d51c83-53a4-48f5-bf11-24dfd49c282aCategory: Consumer ProductsCountry: Australia

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Translate NoticeTranslate notice text, hazard warnings, and descriptions into any supported language.

Reason for Recall / Hazard

The product may ignite and catch on fire.

Product Description & Identification

Reason / Defects: The product may ignite and catch on fire. Hazards: There is a risk of serious injuries or death, and damage to property. Fires have occurred. What to do: Stop using the product and unplug it from power immediately. Contact Signify to arrange for a replacement product. Contact Signify Australia Limited Call: 1300 304 404 – Monday to Friday, 8:00 am – 5:00 pm Email: claim.au@signify.com

Affected Products

Philips UV-C disinfection air unit G2. Sold between 1 August 2021 – 15 December 2022. Affected products will display a date code on the box or at the rear of the unit. The date code is YYYYMMDD. Products showing a date code of before 20221215 (15 December 2022) are affected.

Additional Source Details

Field	Value
Guid › #text	d2d51c83-53a4-48f5-bf11-24dfd49c282a
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/philips-uv-c-disinfection-air-unit-g2
Pub Date	Wed, 15 Jan 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Image%20of%20Philips%20UV-C%20disinfection%20air%20unit%20G2_0.png?itok=4M8Qt-S_

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Philips UV-C disinfection air unit G2?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

Risk Level["Smart and interconnected devices","Home electrical appliances","General product safety"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Official Agency Alert

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🚨 SAFETY ALERT: Philips UV-C disinfection air unit G2

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https://therecallfile.com/recalls/philips-uv-c-disinfection-air-unit-g2/AU-d2d51c83-53a4-48f5-bf11-24dfd49c282a

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