Orbea MX 16, MX 20 and MX 24 and Orbea Laufey 20 H30 Children's Bicycles MY2021
AustraliaOrbea MX 16, MX 20 and MX 24 and Orbea Laufey 20 H30 Children's Bicycles MY2021
Reason for Recall / Hazard
TranslatedDue to a manufacturing defect, the handlebars may break.
Product Description & Identification
TranslatedReason / Defects: Due to a manufacturing defect, the handlebars may break. Hazards: If the handlebars break while the bicycle is being ridden, the rider may lose control of the bicycle, increasing the risk of an accident or injury. What to do: Consumers should return the bicycle to the place of purchase to have the handlebar replaced, free of charge. For more information, consumers can contact Quartra Pty Ltd t/as BikeBox on info@bikebox.com.au
Affected Products
TranslatedOrbea children's bicycles: MX 16 MX 20 XC MX 20 Team MX 24 XC MX 24 Team Laufey 20 H30 Model Year 2021 Each bicycle has a serial number printed on the frame's downtube
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 79a27bc9-ca10-437e-ba01-eef33d6ab6e7 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/orbea-mx-16-mx-20-and-mx-24-and-orbea-laufey-20-h30-childrens-bicycles-my2021 |
| Pub Date | Fri, 22 Oct 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Orbea%20MX%2016%20children%27s%20bicycle.jpg?itok=Hc_ZJBju |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Orbea MX 16, MX 20 and MX 24 and Orbea Laufey 20 H30 Children's Bicycles MY2021?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
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Overview
- Risk LevelBicycles and scooters (push)
- DistributionAustralia
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🚨 SAFETY ALERT: Orbea MX 16, MX 20 and MX 24 and Orbea Laufey 20 H30 Children's Bicycles MY2021 Check if your household is affected: https://therecallfile.com/recalls/orbea-mx-16-mx-20-and-mx-24-and-orbea-laufey-20-h30-children-s-bicycle/AU-79a27bc9-ca10-437e-ba01-eef33d6ab6e7
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