Home/Recalls/NHTSA-25V631000
NHTSAELECTRICAL SYSTEM

New Flyer of America, Inc. - High Voltage Battery System May Short Circuit

Published: September 20, 2025Recall ID: 25V631000Category: vehiclesCountry: US

Reason for Recall / Hazard

A short circuit in a high voltage battery increases the risk of a fire.

Product Description & Identification

New Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.

Affected Products

High Voltage Battery System May Short Circuit

Additional Source Details

FieldValue
SubjectHigh Voltage Battery System May Short Circuit
Nhtsa id25V631000
ComponentELECTRICAL SYSTEM
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25V631000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerNew Flyer of America, Inc.
Defect summaryNew Flyer of America, Inc. (New Flyer) is recalling certain 2019 XE35, 2021-2025 XE35, XE40, and XE60 transit buses. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
Completion rate0.00
Corrective actionOwners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. New Flyer will replace the batteries, free of charge. This is a Phased campaign. Phase 1 will include 35 buses. New Flyer notified owners on 3/24/2026. Phase 2 will include 100 buses. New Flyer will notify owners on or about 6/15/2026. Phase 3 will include 120 buses. New Flyer will notify owners on or about 9/16/2026. Phase 4 will include 120 buses. New Flyer will notify owners on or about 12/14/2026. Phase 5 will include 120 buses. New Flyer will notify owners on or about 3/15/2027. Phase 6 will include 80 buses. New Flyer will notify owners on or about 6/14/2027. Phase 7 will include 80 buses. New Flyer will notify owners on or about 9/27/2027. Interim owner notification letters explaining the safety risk were mailed November 12, 2025. A second letter will be sent once the remedy is available. Owners may contact New Flyer's customer service at 1-800-241-2947.
Consequence summaryA short circuit in a high voltage battery increases the risk of a fire.
Potentially affected655
Report received date2025-09-20T00:00:00.000
Fire risk when parkedYes

Overview

  • Recalling FirmNew Flyer of America, Inc.
  • Risk LevelELECTRICAL SYSTEM
Official Agency Alert