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NERF Dog 4in Megaton LED ball - blue/orange and NERF Dog 12in Megaton LED vortex - blue/green

Published: November 10, 2023Recall ID: ebdf8153-6dc9-4f98-897c-814449f1aa89Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The products were sold without the warning information label that is required for products containing button/coin batteries .

Product Description & Identification

Reason / Defects: The products were sold without the warning information label that is required for products containing button/coin batteries . Hazards: There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and swallow or insert them. Once ingested, severe or fatal injuries can happen in 2 hours or less. Consumers may be unaware that the product contains button batteries. What to do: Stop using the products immediately. Contact Gramercy Pet Australia Pty Ltd to arrange for a compliant warning label to be sent out. For more information contact Gramercy Pet Australia Pty Ltd by email sm@nerfpet.com

Affected Products

NERF Dog 4in Megaton LED ball - transparent TPR/foam - blue/orange. Barcode number 846998042291 NERF Dog 12in Megaton LED vortex - transparent TPR/foam - blue/green. Barcode number 846998042307

Additional Source Details

FieldValue
Guid › #textebdf8153-6dc9-4f98-897c-814449f1aa89
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/nerf-dog-4in-megaton-led-ball-blueorange-and-nerf-dog-12in-megaton-led-vortex-bluegreen
Pub DateFri, 10 Nov 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/NERF%20Dog%204in%20Megaton%20LED%20transparent%20TPR%20and%20foam%20ball%20-%20blue%20and%20orange.jpg?itok=OQ2FVBm4

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought NERF Dog 4in Megaton LED ball - blue/orange and NERF Dog 12in Megaton LED vortex - blue/green?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Hazardous materials","Button batteries","Novelty toys"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: NERF Dog 4in Megaton LED ball - blue/orange and NERF Dog 12in Megaton LED vortex - blue/green

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