MyWay Harnesses
AustraliaMyWay Harnesses
Reason for Recall / Hazard
TranslatedThe MyWay harness consists of two Velcro locking mechanisms. The first Velcro strap has reduced adhesiveness on the harness.
Product Description & Identification
TranslatedReason / Defects: The MyWay harness consists of two Velcro locking mechanisms. The first Velcro strap has reduced adhesiveness on the harness. Hazards: If the Velcro strap has reduced adhesiveness, it will not provide core stability or hold the user upright as intended, increasing the risk of a fall. What to do: Sunrise Medical is advising consumers they may continue to use the existing harness until supplied with the new design, but pay attention to the status of the Velcro. Conduct daily visual checks of the harness, in particular, check the harness and all straps/buckles for signs of wear and tear. Once consumers receive the replacement harness, it is essential that they return the old harness to their distributor in the supplied return addressed envelope. For further information, consumers can contact Sunrise Medical Australia Customer Service on 02 9678 6600.
Affected Products
TranslatedMyWay Harnesses Part: 173-4100-04, 173-4200-07, 173-4300-02, 173-4400-09, 173-4500-06, 173-4600-08 All lots and sizes ARTG 298435
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 571480b8-0fe8-4538-bae8-8e05e4736e38 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/myway-harnesses |
| Pub Date | Fri, 20 Mar 2020 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought MyWay Harnesses?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelMobility and accessibility aids
- DistributionAustralia
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