mustela - peluche ours musti
Francemustela - peluche ours musti
Recalling Firm: mustela
Reason for Recall / Hazard
Translatedfaiblesse au niveau de la couture du cou de la peluche lors du test de traction conformément à la norme jouet nf en 71-1
Product Description & Identification
TranslatedMotif de rappel: faiblesse au niveau de la couture du cou de la peluche lors du test de traction conformément à la norme jouet nf en 71-1 | Risques encourus: étouffement | Conduite à tenir: ne plus utiliser le produit|contacter le service consommateur
Affected Products
Translatedréférences 8305503 et 8411780 / lots n1 et p1
Additional Source Details
| Field | Value |
|---|---|
| Libelle | peluche ours musti |
| Rappel guid | ae461d6e-4016-4142-83ae-7025efaad2ff |
| Motif rappel | faiblesse au niveau de la couture du cou de la peluche lors du test de traction conformément à la norme jouet nf en 71-1 |
| Numero fiche | 2025-01-0115 |
| Distributeurs | pharmacies¤parapharmacies¤e-commerce¤ |
| Marque produit | mustela |
| Numero contact | 0143347521 |
| Numero version | 1 |
| Date publication | 2025-01-21T09:50:14+00:00 |
| Risques encourus | étouffement |
| Categorie produit | bébés-enfants (hors alimentaire) |
| Liens vers les images | https://rappel.conso.gouv.fr/image/400c9eec-500c-471f-8d15-b04f528882b0.jpg|https://rappel.conso.gouv.fr/image/5800af2d-fb7f-4db7-a1e8-1523c5af7885.jpg|https://rappel.conso.gouv.fr/image/a5ed553b-7754-4645-8f73-dbcb124fb5b8.jpg|https://rappel.conso.gouv.fr/image/0e85f2fc-5353-492f-bf4c-b44a4a7a319b.jpg|https://rappel.conso.gouv.fr/image/b134b585-afcc-49a0-9b67-9794861889ce.jpg |
| Modeles ou references | références 8305503 et 8411780 / lots n1 et p1 |
| Sous categorie produit | jouets |
| Identification produits › 1 | 8305503 et 8411780 / lots n1 et p1 |
| Identification produits › 2 | non concerné |
| Nature juridique rappel | volontaire (sans arrêté préfectoral) |
| Lien vers affichette pdf | https://rappel.conso.gouv.fr/affichettepdf/17170/interne |
| Lien vers la fiche rappel | https://rappel.conso.gouv.fr/fiche-rappel/17170/interne |
| Modalites de compensation | autre (voir informations complémentaires) |
| Zone geographique de vente | france entière |
| Informations complementaires | la référence et le lot sont indiqués sur l'étiquette¤peluche pouvant être incluse dans le coffret cadeau naissance musti (références: 8703855, 8704000 et 8704232) |
| Description complementaire risque | risque d'étouffement en cas d'ingestion du matériau de rembourrage |
| Conduites a tenir par le consommateur | ne plus utiliser le produit|contacter le service consommateur |
| Date de fin de la procedure de rappel | 2025-03-31 |
| Informations complementaires publiques | compensation |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.
Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (RappelConso).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought mustela - peluche ours musti?
Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (RappelConso). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Recalling Firmmustela
- Risk Levelvolontaire (sans arrêté préfectoral)
- Distributionfrance entière
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