Mitsubishi Motors North America, Inc. - Liftgate Gas Springs May Rupture
USMitsubishi Motors North America, Inc. - Liftgate Gas Springs May Rupture
Recalling Firm: Mitsubishi Motors North America, Inc.
Reason for Recall / Hazard
TranslatedA gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Product Description & Identification
TranslatedMitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Affected Products
TranslatedLiftgate Gas Springs May Rupture
Additional Source Details
| Field | Value |
|---|---|
| Subject | Liftgate Gas Springs May Rupture |
| Nhtsa id | 25V507000 |
| Component | STRUCTURE |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V507000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mitsubishi Motors North America, Inc. |
| Defect summary | Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly. |
| Completion rate | 18.73 |
| Corrective action | MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002 |
| Consequence summary | A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury. |
| Mfr campaign number | SR-25-002 |
| Potentially affected | 121529 |
| Report received date | 2025-08-07T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mitsubishi Motors North America, Inc. - Liftgate Gas Springs May Rupture?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Recalling FirmMitsubishi Motors North America, Inc.
- Risk LevelSTRUCTURE
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