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Mini Jelly Cups - XZL Flavour Jelly 360g

Published: March 14, 2021Recall ID: b2a9d3ba-6a2a-4095-9f85-c3fbd2611334Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The mini jelly cups contain konjac. Mini jelly cups containing konjac are permanently banned in Australia.

Product Description & Identification

Reason / Defects: The mini jelly cups contain konjac. Mini jelly cups containing konjac are permanently banned in Australia. Hazards: Mini jelly cups contain konjac. As konjac does not dissolve easily when eaten, if a jelly lodges in a person's throat, it can act as a plug that cuts off air supply. What to do: Consumers should not consume the product and should return the product to the place of purchase for a full refund. For further information, please contact Hehongdaan (Australia) Pty Ltd by phone on 0405 689 384 or via email at hehongdaan@gmail.com

Affected Products

XZL Flavour Jelly 360g Mini jelly cups Production Date 24/09/2020 Best Before 23/09/2021

Additional Source Details

FieldValue
Guid › #textb2a9d3ba-6a2a-4095-9f85-c3fbd2611334
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/mini-jelly-cups-xzl-flavour-jelly-360g
Pub DateSun, 14 Mar 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/XZL%20Flavour%20Jelly%20%E2%80%93%20mini%20jelly%20cups.jpg?itok=X1aiF6lR

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Mini Jelly Cups - XZL Flavour Jelly 360g?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelFood and grocery packaging
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/mini-jelly-cups-xzl-flavour-jelly-360g/AU-b2a9d3ba-6a2a-4095-9f85-c3fbd2611334
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