Mercury Marine 7.6L V12 500 hp SeaPro marine outboard engine and V12 600 hp Verado marine outboard engine
AustraliaMercury Marine 7.6L V12 500 hp SeaPro marine outboard engine and V12 600 hp Verado marine outboard engine
Reason for Recall / Hazard
TranslatedThe product may have a faulty steering sensor. If the sensor fails the engine will enter ‘guardian mode’ which reduces the engine’s power output and may reduce the steering capability of the vessel.
Product Description & Identification
TranslatedReason / Defects: The product may have a faulty steering sensor. If the sensor fails the engine will enter ‘guardian mode’ which reduces the engine’s power output and may reduce the steering capability of the vessel. Hazards: Risk of injury and property damage from unexpected change to the boat’s steering capability leading to a collision. What to do: Consumers should stop using affected engines and contact their closest Mercury Marine V12 dealer to arrange to have it inspected and repaired if required. The repair involves replacing the faulty position sensor with a new sensor. For more information contact Mercury Marine Customer Service by email on merc.info@mercmarine.com or by phone on 03 9791 5822 (Monday to Friday, 8.30am to 4.30pm AEST).
Affected Products
TranslatedSeaPro engine - V12 500 horsepower outboard engine Verado engine - V12 600 horsepower outboard engine
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | bbb3e20a-808d-472c-947b-1a0499cde7e4 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/mercury-marine-76l-v12-500-hp-seapro-marine-outboard-engine-and-v12-600-hp-verado-marine-outboard-engine |
| Pub Date | Mon, 07 Aug 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Mercury%20Marine%20V12%20-%20500hp.jpg?itok=Pew-8x-y |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mercury Marine 7.6L V12 500 hp SeaPro marine outboard engine and V12 600 hp Verado marine outboard engine?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelBoat parts and accessories
- DistributionAustralia
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🚨 SAFETY ALERT: Mercury Marine 7.6L V12 500 hp SeaPro marine outboard engine and V12 600 hp Verado marine outboard engine Check if your household is affected: https://therecallfile.com/recalls/mercury-marine-7-6l-v12-500-hp-seapro-marine-outboard-engine-and-v12-6/AU-bbb3e20a-808d-472c-947b-1a0499cde7e4
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