NHTSAPOWER TRAIN
Mercedes-Benz USA, LLC - Transmission Control Unit Software May Cause Stall
Published: February 16, 2024Recall ID: 24V118000Category: vehiclesCountry: US
Reason for Recall / Hazard
An engine stall increases the risk of a crash.
Product Description & Identification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Affected Products
Transmission Control Unit Software May Cause Stall
Additional Source Details
| Field | Value |
|---|---|
| Subject | Transmission Control Unit Software May Cause Stall |
| Nhtsa id | 24V118000 |
| Component | POWER TRAIN |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V118000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mercedes-Benz USA, LLC |
| Defect summary | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall. |
| Completion rate | 79.82 |
| Corrective action | Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. |
| Consequence summary | An engine stall increases the risk of a crash. |
| Mfr campaign number | NR (Not Reported) |
| Potentially affected | 105071 |
| Report received date | 2024-02-16T00:00:00.000 |
| Fire risk when parked | No |