NHTSAELECTRICAL SYSTEM
Mercedes-Benz USA, LLC - Software Error May Cause Loss of Drive Power
Published: February 28, 2025Recall ID: 25V129000Category: vehiclesCountry: US
Reason for Recall / Hazard
A loss of drive power increases the risk of a crash.
Product Description & Identification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 AMG GT 63 S E Performance 4-door coupe, 2025 AMG GLC 63 S E Performance, GLC 63 S E Performance Coupe, AMG GT 63 S E Performance, 2023-2025 AMG S 63 E Performance, and 2024-2025 AMG SL 63 S E Performance vehicles with a hybrid powertrain. A software error may cause the high-voltage starter alternator control unit to fail, causing a loss of drive power.
Affected Products
Software Error May Cause Loss of Drive Power
Additional Source Details
| Field | Value |
|---|---|
| Subject | Software Error May Cause Loss of Drive Power |
| Nhtsa id | 25V129000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V129000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mercedes-Benz USA, LLC |
| Defect summary | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 AMG GT 63 S E Performance 4-door coupe, 2025 AMG GLC 63 S E Performance, GLC 63 S E Performance Coupe, AMG GT 63 S E Performance, 2023-2025 AMG S 63 E Performance, and 2024-2025 AMG SL 63 S E Performance vehicles with a hybrid powertrain. A software error may cause the high-voltage starter alternator control unit to fail, causing a loss of drive power. |
| Completion rate | 93.92 |
| Corrective action | Dealers will update the high-voltage starter alternator control unit software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030012. |
| Consequence summary | A loss of drive power increases the risk of a crash. |
| Mfr campaign number | 2025030012 |
| Potentially affected | 2943 |
| Report received date | 2025-02-28T00:00:00.000 |
| Fire risk when parked | No |