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Marmo Table Lamp

Published: June 26, 2023Recall ID: e6a65287-77ec-4658-9893-a37bb564a466Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The power cord may detach where it meets the inline switch, exposing live wires.

Product Description & Identification

Reason / Defects: The power cord may detach where it meets the inline switch, exposing live wires. Hazards: There is a risk of serious injury or death from electric shock or electrocution. Electric shock incidents associated with this defect have occurred. What to do: Consumers should immediately stop using the product, disconnect from mains power and cut the cord safely. Return to your nearest Kmart or Khub store for a refund or exchange for a new Marmo Table Lamp. For more information contact Kmart Customer Service on 1800 124 125, Monday to Friday between 7.00am – 6.00pm AEST or visit www.kmart.com.au.

Affected Products

Table lamp with inline switch Keycodes 42245209 and 42328384 Batch codes from 33/15 to 51/18

Additional Source Details

FieldValue
Guid › #texte6a65287-77ec-4658-9893-a37bb564a466
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/marmo-table-lamp
Pub DateMon, 26 Jun 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Marmo%20Table%20Lamp.jpg?itok=Kk5qHHK6

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Marmo Table Lamp?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Home electrical appliances","Lighting"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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