NHTSAELECTRICAL SYSTEM
Mack Trucks, Inc. - Loss of Steering and Drive Power
Published: June 4, 2024Recall ID: 24V399000Category: vehiclesCountry: US
Reason for Recall / Hazard
A sudden loss of steering control and drive power increases the risk of a crash.
Product Description & Identification
Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
Affected Products
Loss of Steering and Drive Power
Additional Source Details
| Field | Value |
|---|---|
| Subject | Loss of Steering and Drive Power |
| Nhtsa id | 24V399000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V399000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | Yes |
| Manufacturer | Mack Trucks, Inc. |
| Defect summary | Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power. |
| Completion rate | 100.00 |
| Corrective action | Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464. |
| Consequence summary | A sudden loss of steering control and drive power increases the risk of a crash. |
| Mfr campaign number | SC0464 |
| Potentially affected | 24 |
| Report received date | 2024-06-04T00:00:00.000 |
| Fire risk when parked | No |