Mack Trucks, Inc. - Idler Gear May Detach Causing Engine Stall
USMack Trucks, Inc. - Idler Gear May Detach Causing Engine Stall
Recalling Firm: Mack Trucks, Inc.
Reason for Recall / Hazard
TranslatedA detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash or injury.
Product Description & Identification
TranslatedMack Trucks, Inc. (Mack) is recalling certain 2025 Anthem (AN) vehicles. The idler gear bracket fasteners may have been improperly tightened, allowing the idler gear to detach from the engine.
Affected Products
TranslatedIdler Gear May Detach Causing Engine Stall
Additional Source Details
| Field | Value |
|---|---|
| Subject | Idler Gear May Detach Causing Engine Stall |
| Nhtsa id | 25V256000 |
| Component | ENGINE AND ENGINE COOLING |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V256000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Mack Trucks, Inc. |
| Defect summary | Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem (AN) vehicles. The idler gear bracket fasteners may have been improperly tightened, allowing the idler gear to detach from the engine. |
| Completion rate | 100.00 |
| Corrective action | Dealers will inspect and replace the turbo compound units as necessary, free of charge. Owner notification letters are expected to be mailed April 24, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0477. |
| Consequence summary | A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash or injury. |
| Mfr campaign number | SC0477 |
| Potentially affected | 3 |
| Report received date | 2025-04-17T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Mack Trucks, Inc. - Idler Gear May Detach Causing Engine Stall?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Recalling FirmMack Trucks, Inc.
- Risk LevelENGINE AND ENGINE COOLING
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