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Australia ProductsGeneral product...

Loose Leaf Lettuce

Published: March 24, 2020Recall ID: ff406388-e43b-4d7c-93ee-9c81e5bbd7eaCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The recall is due to microbial ( Salmonella ) contamination.

Product Description & Identification

Reason / Defects: The recall is due to microbial ( Salmonella ) contamination. Hazards: Food products contaminated with Salmonella may cause illness if consumed. What to do: Any consumers concerned about their health should seek medical advice and should return the products to the place of purchase for a full refund. For further information please contact Quality Produce International on 08 9455 2777 or by mail@qualityproduce.com.au

Affected Products

Loose leaf lettuce products in clear plastic bag in cardboard carton: Asian Vegetable Mix 500g Lettuce Mizuna 500g Prepack Asian Mix 200g Special Mix 1kg Special Mix 200g Swiss Chard 500g Tatsoi Baby 500g All Best Before dates 21/03/20 - 28/03/20

Additional Source Details

FieldValue
Guid › #textff406388-e43b-4d7c-93ee-9c81e5bbd7ea
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/loose-leaf-lettuce
Pub DateTue, 24 Mar 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Loose%20leaf%20lettuce.png?itok=iObLgiIZ

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Loose Leaf Lettuce?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelGeneral product safety
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/loose-leaf-lettuce/AU-ff406388-e43b-4d7c-93ee-9c81e5bbd7ea
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