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Lolly Co Jersey Caramel 150g Big Lolly Jersey Caramel 160g & Fine Time Jersey Caramel 1kg

Published: February 26, 2020Recall ID: 6c713221-3336-4c65-b72e-6dd66c57dea4Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The recall is due to the presence of foreign matter (plastic).

Product Description & Identification

Reason / Defects: The recall is due to the presence of foreign matter (plastic). Hazards: Food products containing plastic may cause injury if consumed. What to do: Consumers should not eat this product and should return the products to the place of purchase for a full refund. For further information, please contact CTC Australia by phone on 02 9743 8631 or visit www.ctcaustralia.com

Affected Products

Confectionery Lolly Co Jersey Caramel 150g Batch Code L19343 M2 Best Before Nov 2020 Big Lolly Jersey Caramel 160g Batch Code L19352 M2 Best Before Nov 2020 Fine Time Jersey Caramel 1kg Batch Code L20007 M1 Best Before Nov 2020

Additional Source Details

FieldValue
Guid › #text6c713221-3336-4c65-b72e-6dd66c57dea4
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/lolly-co-jersey-caramel-150g-big-lolly-jersey-caramel-160g-fine-time-jersey-caramel-1kg
Pub DateWed, 26 Feb 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/CTC%20Australia%20Jersey%20Caramels.jpg?itok=XB2O7AdG

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Lolly Co Jersey Caramel 150g Big Lolly Jersey Caramel 160g & Fine Time Jersey Caramel 1kg?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelGeneral product safety
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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