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Liko Multirall Q-link Strap Lock

Published: January 20, 2021Recall ID: 21d8596e-bea9-4073-9ce1-c843692c66a2Category: Consumer ProductsCountry: Australia
Australia
Safety AlertAustralia ProductsAustraliaAustralia

Liko Multirall Q-link Strap Lock

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Reason for Recall / Hazard

If the Multirall Q-link strap lock has not been fully engaged in the S65 rail carriage hook by users, this can lead to the Multirall lift becoming detached from the rail system.

Product Description & Identification

Reason / Defects: If the Multirall Q-link strap lock has not been fully engaged in the S65 rail carriage hook by users, this can lead to the Multirall lift becoming detached from the rail system. Hazards: If the Multirall lift becomes detached from the rail system, this could result in the lift motor and the person falling, which may cause a serious injury and increases the risk of death to users or caregivers. What to do: Hillrom will contact affected consumers in writing to provide instructions for identifying any affected devices and for scheduling the replacement of the Q-link 1, R2R accessories and extension belts. Consumers can continue to use the affected devices, while following the Instructions For Use (IFU), until the corrective actions have been implemented. For my information, consumers can contact Hillrom Customer Services on 1800 445 576.

Affected Products

Liko Multirall Q-link Strap Lock All Multirall 200 with serial numbers below 6511935 All Multirall 200 Devices Manufactured before 24 September 2019. Affected devices: Liko Multirall 200 (product number 3130001) Universal SlingBar 450 R2R (product number 3156095) Universal SlingBar 350 R2R (product number 3156094) Carriage D45 with Double Hook (product number 3136100) Extension belt 300-400 mm (product number 3136226) Extension belt 400-600 mm (product number 3136227) Extension belt 600-1000 mm (product number 3136228) Extension belt 1000-1400mm (product number 3136229)

Additional Source Details

FieldValue
Guid › #text21d8596e-bea9-4073-9ce1-c843692c66a2
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/liko-multirall-q-link-strap-lock
Pub DateWed, 20 Jan 2021 00:00:00 +0000

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Liko Multirall Q-link Strap Lock?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelPharmacy and medical products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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