KTM Radical Scooter
AustraliaKTM Radical Scooter
Reason for Recall / Hazard
TranslatedA connecting screw that secures the front steering stem extension and foldable handlebar pivot point can potentially snap and break.
Product Description & Identification
TranslatedReason / Defects: A connecting screw that secures the front steering stem extension and foldable handlebar pivot point can potentially snap and break. Hazards: If the connecting screw breaks, the steering stem and front wheel assembly may detach from the scooter deck and rear wheel and cause an accident resulting in serious injury or death. What to do: Consumers should immediately stop using the scooter and return it to any authorised KTM seller to receive a full refund. Search for the nearest authorised dealer at https://www.ktm.com/en-au/find-a-dealer.html Consumers can contact KTM Australia Pty Ltd by telephone on 1800 644 771.
Affected Products
TranslatedKTM Australia Pty Ltd - Radical Scooter Part Number: 3PW210023000
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 054407ec-dc01-4ad5-b484-9021f4adc24b |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/ktm-radical-scooter |
| Pub Date | Thu, 28 Apr 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/KTM%20Australia%20Pty%20Ltd%20-%20radical%20scooter.jpg?itok=oJj-9zSf |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought KTM Radical Scooter?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelBicycles and scooters (push)
- DistributionAustralia
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