KOO 2L Hot Water Bottle
AustraliaKOO 2L Hot Water Bottle
Reason for Recall / Hazard
TranslatedThe hot water bottles may not meet the performance requirements of the 'Trade Practices (Consumer Product Safety Standard) (Hot Water Bottles) Regulations 2008'. The stopper could leak or seams could split.
Product Description & Identification
TranslatedReason / Defects: The hot water bottles may not meet the performance requirements of the 'Trade Practices (Consumer Product Safety Standard) (Hot Water Bottles) Regulations 2008'. The stopper could leak or seams could split. Hazards: Hot water may leak from the hot water bottle, increasing the risk of burns or serious injury. What to do: Consumers should immediately stop using the product and return it to Spotlight for a refund of the purchase price. Consumers seeking a refund should contact Spotlight on 1300 305 405 or visit https://www.spotlightstores.com/contact-us
Affected Products
TranslatedKOO 2L Hot Water Bottle Available in the following designs: - Cheetah - Chevrons - Cream - Fur - Grey - Lavender - Pink - Rainbow - Rose
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 67f03c1b-5896-4d33-89e5-f67ce7766aff |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/koo-2l-hot-water-bottle |
| Pub Date | Thu, 03 Sep 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/KOO%20Knitted%202L%20Hot%20Water%20Bottle%20-%20Cheetah.png?itok=sH4lYH_b |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought KOO 2L Hot Water Bottle?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk Level["Pharmacy and medical products","Heating and cooling products"]
- DistributionAustralia
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🚨 SAFETY ALERT: KOO 2L Hot Water Bottle Check if your household is affected: https://therecallfile.com/recalls/koo-2l-hot-water-bottle/AU-67f03c1b-5896-4d33-89e5-f67ce7766aff
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