Kong Cat Laser
AustraliaKong Cat Laser
Reason for Recall / Hazard
TranslatedThe product’s button battery compartment is not adequately secured, and the button batteries are accessible.
Product Description & Identification
TranslatedReason / Defects: The product’s button battery compartment is not adequately secured, and the button batteries are accessible. Hazards: If young children gain access to the button batteries and ingest them, they are likely to suffer severe internal burn injuries, which can result in serious illness or death. Button batteries also pose a choking hazard to young children. What to do: Consumers will be contacted by Pet Circle to arrange for a credit or refund. If the product has already been disposed of, consumers are asked to notify Pet Circle to ensure safe disposal of the products can be monitored. For more information, contact Pet Circle at sales@petcircle.com.au
Affected Products
TranslatedSmall laser pointer toy for playing with cats The product contains three button batteries
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | cce40ea2-7785-48d2-a56b-64f4a145e098 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/kong-cat-laser |
| Pub Date | Wed, 03 Nov 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Kong%20Cat%20Laser.png?itok=xhyxmVkx |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Kong Cat Laser?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
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Overview
- Risk Level["Hazardous materials","Button batteries","Pet equipment"]
- DistributionAustralia
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