Kogan 26800 mAh Power Bank (60W) with PD and QC 3.0
AustraliaKogan 26800 mAh Power Bank (60W) with PD and QC 3.0
Reason for Recall / Hazard
TranslatedDuring charging the battery may fail and ignite.
Product Description & Identification
TranslatedReason / Defects: During charging the battery may fail and ignite. Hazards: There is a risk of a fire or burns. What to do: Consumers should immediately stop using the product and contact Kogan Australia for a full refund and advice for disposal of the product. For more information, consumers should contact Kogan Australia on 1300 304 292 (Monday to Friday, 8am - 5pm AEDT) or via email supervisor@kogan.com.au
Affected Products
TranslatedPortable 26800 mAh power bank (60W) with PD and QC 3.0
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 073d089b-4803-4d64-b50c-4804e6acc455 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/kogan-26800-mah-power-bank-60w-with-pd-and-qc-30 |
| Pub Date | Tue, 10 Nov 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Kogan%2026800%20mAh%20Power%20Bank%20%2860W%29%20with%20PD%20and%20QC%203.jpg?itok=bzfB8WOb |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Kogan 26800 mAh Power Bank (60W) with PD and QC 3.0?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
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Overview
- Risk Level["Lithium-ion batteries","Power supply and storage"]
- DistributionAustralia
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🚨 SAFETY ALERT: Kogan 26800 mAh Power Bank (60W) with PD and QC 3.0 Check if your household is affected: https://therecallfile.com/recalls/kogan-26800-mah-power-bank-60w-with-pd-and-qc-3-0/AU-073d089b-4803-4d64-b50c-4804e6acc455
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