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Kingston Mobile Chair 18005SMB and 18005SMF

Published: September 23, 2020Recall ID: 0298edab-df99-43d2-b945-6c46a2612595Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The chair is labelled with a maximum user weight of 160kg. Testing has shown that at a weight of around 130kg, the leg members of the chair may deform and that with continued use the chair may eventually collapse. The chair's maximum user weight is 130kg.

Product Description & Identification

Reason / Defects: The chair is labelled with a maximum user weight of 160kg. Testing has shown that at a weight of around 130kg, the leg members of the chair may deform and that with continued use the chair may eventually collapse. The chair's maximum user weight is 130kg. Hazards: If the chair collapses while the chair is occupied, there is a risk of injury to the occupant or bystanders. What to do: K Care Healthcare Solutions will contact affected consumers in writing and provide a new user manual and corrected label to replace the existing weight limit label. If the occupant of the chair exceeds or is likely to exceed 130kg, consumers should immediately stop using the chair and contact K Care Healthcare Solutions for further options. For more information, consumers can contact K Care Healthcare Solutions on 1300 783 783.

Affected Products

Kingston Mobile Chair Models: 18005SMB and 18005SMF ARTG 209824 (R & R Healthcare Equipment Pty Ltd - Wheelchair, attendant/occupant driven) Kingston Mobile Chair is a multi-purpose, height adjustable steel and vinyl chair that is suitable in any area of the home or hospital. The chair has a large padded back surface which provides extra conformance and pressure distribution. The drop-side arms enable easier transfers to and from the chair. The castors are lockable keeping the chair in position.

Additional Source Details

FieldValue
Guid › #text0298edab-df99-43d2-b945-6c46a2612595
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/kingston-mobile-chair-18005smb-and-18005smf
Pub DateWed, 23 Sep 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Kingston%20Mobile%20Chair%20-%2018005SMF%20photograph.jpg?itok=lTj0Heb1

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Kingston Mobile Chair 18005SMB and 18005SMF?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelPharmacy and medical products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/kingston-mobile-chair-18005smb-and-18005smf/AU-0298edab-df99-43d2-b945-6c46a2612595
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