KickAss Portable Camping Hot Water System
AustraliaKickAss Portable Camping Hot Water System
Reason for Recall / Hazard
TranslatedThe gas regulator and hose assembly supplied with certain Kickass Portable Camping Hot Water Systems have a rubber seal at the appliance connection point. The rubber seal may fall out, and if it is not present when connected, it will create a gas leak.
Product Description & Identification
TranslatedReason / Defects: The gas regulator and hose assembly supplied with certain Kickass Portable Camping Hot Water Systems have a rubber seal at the appliance connection point. The rubber seal may fall out, and if it is not present when connected, it will create a gas leak. Hazards: There is a risk of injury or death caused by fire if gas leaks from the water heater. What to do: Consumers should stop using the hot water heater immediately and visit https://supportportal.kickassproducts.com.au/recall/ to confirm address details. KickAss Products will then send a replacement. If consumers are unable to return the product, or have sold or gifted it to another person, phone KickAss Products on 1300 895 792. For more information contact KickAss Products by phone on 1300 895 792.
Affected Products
TranslatedPortable camping hot water system. Includes gas-powered water heater and a hose and regulator to connect to a gas bottle.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 3039e232-0674-4520-9264-cda8ca2187c3 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/kickass-portable-camping-hot-water-system |
| Pub Date | Wed, 17 May 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/KickAss%20portable%20camping%20hot%20water%20system.jpg?itok=5jXwOLkf |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought KickAss Portable Camping Hot Water System?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelCamping
- DistributionAustralia
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🚨 SAFETY ALERT: KickAss Portable Camping Hot Water System Check if your household is affected: https://therecallfile.com/recalls/kickass-portable-camping-hot-water-system/AU-3039e232-0674-4520-9264-cda8ca2187c3
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