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NHTSAGeneral Alert

Keystone RV Company - Insufficient Spot Welds On Propane Cylinder Holder

Published: February 19, 2024Recall ID: 24V119000Category: Vehicles & AutomotiveCountry: United States
US
Vehicle RecallNHTSAUSUS

Keystone RV Company - Insufficient Spot Welds On Propane Cylinder Holder

Recalling Firm: Keystone RV Company

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Reason for Recall / Hazard

A detached propane cylinder can become a road hazard, increasing the risk of a crash.

Product Description & Identification

Keystone RV Company (Keystone) is recalling certain 2024 Hideout 175BH, 177RD, 178RB, 179RB, 181BH, and 2024 Springdale 1700FQ, 1760 FQ, 1800BH, 1810BH, 1860SS, 2010BH travel trailers. The propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach.

Affected Products

Insufficient Spot Welds On Propane Cylinder Holder

Additional Source Details

FieldValue
SubjectInsufficient Spot Welds On Propane Cylinder Holder
Nhtsa id24V119000
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V119000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerKeystone RV Company
Defect summaryKeystone RV Company (Keystone) is recalling certain 2024 Hideout 175BH, 177RD, 178RB, 179RB, 181BH, and 2024 Springdale 1700FQ, 1760 FQ, 1800BH, 1810BH, 1860SS, 2010BH travel trailers. The propane cylinder holder may have an insufficient welds, allowing the propane cylinder to detach.
Completion rate75.18
Corrective actionDealers will replace the holder, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-451.
Consequence summaryA detached propane cylinder can become a road hazard, increasing the risk of a crash.
Mfr campaign number24-451
Potentially affected1978
Report received date2024-02-19T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Keystone RV Company - Insufficient Spot Welds On Propane Cylinder Holder?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Recalling FirmKeystone RV Company
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/keystone-rv-company-insufficient-spot-welds-on-propane-cylinder-holder/NHTSA-24V119000
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