Karma Flexx Wheelchair Models KM-8022, KM-8522, KM-8022 TL and KM-8522 TL
AustraliaKarma Flexx Wheelchair Models KM-8022, KM-8522, KM-8022 TL and KM-8522 TL
Reason for Recall / Hazard
TranslatedThe Karma Flexx Wheelchair may have been supplied without the yellow labels that indicate the correct location of the anchor points for in-vehicle mounting. These labels are required to comply with the requirements of AS/NZS3696.19:2009 - Wheelchairs Wheeled mobility devices for use as seats in motor vehicles. The user manual supplied for the Karma Flexx TALL wheelchair (models KM-8022/8522 TL) fails to indicate that the chair has been tested according to the standard and is suitable for use as a seat in a vehicle.
Product Description & Identification
TranslatedReason / Defects: The Karma Flexx Wheelchair may have been supplied without the yellow labels that indicate the correct location of the anchor points for in-vehicle mounting. These labels are required to comply with the requirements of AS/NZS3696.19:2009 - Wheelchairs Wheeled mobility devices for use as seats in motor vehicles. The user manual supplied for the Karma Flexx TALL wheelchair (models KM-8022/8522 TL) fails to indicate that the chair has been tested according to the standard and is suitable for use as a seat in a vehicle. Hazards: If a user places the mounting straps in an incorrect location on the wheelchair frame, there is a risk of the chair moving or falling in the event of an accident, increasing the risk of a serious injury, permanent disability and/or death. What to do: Fisher Lane will contact affected consumers in writing to arrange to provide a repair kit that will include a new user manual, labels and instructions. Consumers should take the following actions: 1. Inspect the wheelchair and determine if the correct labels are present or not. 2. If the labels are absent, attach the four labels to the frame of the wheelchair following the instructions that have been provided. 3. Discard the older user instruction manual and replace it with the new instruction manual. 4. Complete the Reply-paid card and return it to Fisher Lane. For further information, contact Fisher Lane Customer Service by phone on 03 9419 2250.
Affected Products
TranslatedKarma Flexx Wheelchairs Models KM-8022, KM-8522, KM-8022 TL and KM-8522 TL All serial numbers ARTG 227809 (Fisher Lane Pty Ltd - Wheelchair, attendant/occupant) Wheelchair designed to aid users and carers in mobility and transportation
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 767e43ce-12d1-44f6-9c19-c34ea955be06 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/karma-flexx-wheelchair-models-km-8022-km-8522-km-8022-tl-and-km-8522-tl |
| Pub Date | Thu, 01 Apr 2021 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Karma Flexx Wheelchair Models KM-8022, KM-8522, KM-8022 TL and KM-8522 TL?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelMobility and accessibility aids
- DistributionAustralia
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🚨 SAFETY ALERT: Karma Flexx Wheelchair Models KM-8022, KM-8522, KM-8022 TL and KM-8522 TL Check if your household is affected: https://therecallfile.com/recalls/karma-flexx-wheelchair-models-km-8022-km-8522-km-8022-tl-and-km-8522-t/AU-767e43ce-12d1-44f6-9c19-c34ea955be06
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