Kangaroo and Koala Soft Toy
AustraliaKangaroo and Koala Soft Toy
Reason for Recall / Hazard
TranslatedThe product does not comply with the mandatory safety standard for toys for children up to and including 36 months of age. The corks may break off the toy's hat.
Product Description & Identification
TranslatedReason / Defects: The product does not comply with the mandatory safety standard for toys for children up to and including 36 months of age. The corks may break off the toy's hat. Hazards: The corks are small parts that may pose a choking or suffocation hazard for young children. What to do: Consumers should immediately stop using the product. Consumers should return the product to the place of purchase for a full refund, or completely remove the corks for safe use. Consumers will be asked to provide a photograph to show that the cork has been disposed of or destroyed. If the product or cork has already been disposed of or destroyed, consumers are asked to notify Banksia Glen International so that the safe disposal of the products can be monitored. For more information, consumers can contact Banksia Glen International Pty Ltd on 02 9728 5788.
Affected Products
TranslatedKangaroo soft toy with cork hat accessory 7 inches tall SKU HS4617C-7" Koala soft toy with cork hat accessory 6 inches tall SKU HS4833C
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | f5f86281-0074-40c9-8c5b-6e5e280b00ca |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/kangaroo-and-koala-soft-toy |
| Pub Date | Fri, 04 Mar 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Kangaroo%20Soft%20Toy_2.jpg?itok=BjEPVtMy |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Kangaroo and Koala Soft Toy?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk Level["Stuffed and plush toys","Toys for babies and toddlers"]
- DistributionAustralia
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🚨 SAFETY ALERT: Kangaroo and Koala Soft Toy Check if your household is affected: https://therecallfile.com/recalls/kangaroo-and-koala-soft-toy/AU-f5f86281-0074-40c9-8c5b-6e5e280b00ca
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