Jade Kitchen Spring Rolls
AustraliaJade Kitchen Spring Rolls
Reason for Recall / Hazard
TranslatedThe recall is due to the presence of an undeclared allergen (milk).
Product Description & Identification
TranslatedReason / Defects: The recall is due to the presence of an undeclared allergen (milk). Hazards: Any consumers who have a milk allergy or intolerance may have a reaction if the product is consumed. What to do: Consumers who have a milk allergy or intolerance should not consume this product and should return the products to the place of purchase for a full refund. For further information please contact Jade Kitchen on 0412 689 772 or 03 9846 2033.
Affected Products
TranslatedJade Kitchen Spring Rolls: 50 Pork Spring Rolls, 1.4 kg 50 Vegetarian Spring Rolls, 1.4kg 30 Prawn Cocktail Spring Rolls, 420g 30 Pork Spring Rolls, 480g 30 Chicken Cocktail Spring Rolls, 480g 30 Vegetarian Cocktails Rolls, 480g 8 Oven Baked Vegetarian Spring Rolls, 240g All best before dates up to and including 15/02/2021 APN/EAN - 0797776194582, 0797776194568, 0797776194551, 0797776194575
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | f597b4f7-d302-452e-8bd5-0c0296924663 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/jade-kitchen-spring-rolls |
| Pub Date | Mon, 24 Feb 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Jade%20Kitchen%20Spring%20Roll.png?itok=60U9Zbzk |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Jade Kitchen Spring Rolls?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelGeneral product safety
- DistributionAustralia
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