Jack & Milly Koala Sippy Cup
AustraliaJack & Milly Koala Sippy Cup
Reason for Recall / Hazard
TranslatedThe silicone on the sippy cup may tear and detach from the product.
Product Description & Identification
TranslatedReason / Defects: The silicone on the sippy cup may tear and detach from the product. Hazards: If part of the silicone detaches from the cup, it may pose a choking or ingestion hazard to small children, which can lead to serious injury or death. What to do: Customers should immediately stop using the sippy cup and should return the product to a Myer store as soon as possible for a refund. A receipt is not required to obtain a refund. For further information, please email myer.customerservicecentre@myer.com.au or call 13 69 37 (Monday to Friday 9:00am to 6:00pm, Saturday and Sunday 10:00am to 5:00pm, AEST).
Affected Products
TranslatedJack & Milly Koala Sippy Cup Silicone sippy cup with double handles with koala face imprint Style - AJMS22512
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 3baa1bae-d169-4517-8ab8-9a5bb424ece4 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/jack-milly-koala-sippy-cup |
| Pub Date | Fri, 24 Jun 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Jack%20and%20Milly%20Koala%20Sippy%20Cup%20Blue.png?itok=vQzzxtlA |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Jack & Milly Koala Sippy Cup?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelBaby feeding aids
- DistributionAustralia
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