Ivermectin not authorized to prevent or treat COVID-19; may cause serious health problems
CanadaIvermectin not authorized to prevent or treat COVID-19; may cause serious health problems
Recalling Firm: Communications and Public Affairs Branch
Reason for Recall / Hazard
TranslatedCOVID
Product Description & Identification
TranslatedIf you are concerned or are experiencing symptoms after having used ivermectin to prevent or treat COVID-19, call the Canadian Association for Poison Centres and Clinical Toxicology right away.If you have purchased ivermectin for the prevention or treatment of COVID-19, stop using it and discard it:Follow municipal or regional guidelines on how to dispose of chemicals and other hazardous waste; orReturn the product to the point of sale for proper disposal.Consult a healthcare professional if you have used ivermectin and have health concerns.Report any health product adverse events to Health Canada.Submit a complaint to Health Canada should you have any information regarding the illegal advertising or sale of ivermectin or any other health product using its online complaint form.Report marketing that is false or misleading or does not meet regulatory requirements.
Affected Products
TranslatedIvermectin (veterinary or human versions), an antiparasitic agent (tablets, paste, oral solution, injectable solution, medicated premix or topical).
Additional Source Details
| Field | Value |
|---|---|
| N I D | 62809 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/ivermectin-not-authorized-prevent-or-treat-covid-19-may-cause-serious-health-problems |
| Issue | COVID |
| Title | Ivermectin not authorized to prevent or treat COVID-19; may cause serious health problems |
| Product | Ivermectin (veterinary or human versions), an antiparasitic agent (tablets, paste, oral solution, injectable solution, medicated premix or topical). |
| Archived | 0 |
| Category | Veterinary drugs |
| Last updated | 2021-10-19 |
| Organization | Communications and Public Affairs Branch |
| What you should do | If you are concerned or are experiencing symptoms after having used ivermectin to prevent or treat COVID-19, call the Canadian Association for Poison Centres and Clinical Toxicology right away.If you have purchased ivermectin for the prevention or treatment of COVID-19, stop using it and discard it:Follow municipal or regional guidelines on how to dispose of chemicals and other hazardous waste; orReturn the product to the point of sale for proper disposal.Consult a healthcare professional if you have used ivermectin and have health concerns.Report any health product adverse events to Health Canada.Submit a complaint to Health Canada should you have any information regarding the illegal advertising or sale of ivermectin or any other health product using its online complaint form.Report marketing that is false or misleading or does not meet regulatory requirements. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ivermectin not authorized to prevent or treat COVID-19; may cause serious health problems?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Recalling FirmCommunications and Public Affairs Branch
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