Isuzu Motors Limited - Loss of Drive Power from Cooling Pump Failure
USIsuzu Motors Limited - Loss of Drive Power from Cooling Pump Failure
Recalling Firm: Isuzu Motors Limited
Reason for Recall / Hazard
TranslatedA cooling pump failure can cause a loss of drive power, increasing the risk of a crash.
Product Description & Identification
TranslatedIsuzu Motors Limited (Isuzu) is recalling certain 2025 NRR EV trucks. Due to a mix of incompatible coolants, debris may build up in the cooling system, causing the cooling pump to fail.
Affected Products
TranslatedLoss of Drive Power from Cooling Pump Failure
Additional Source Details
| Field | Value |
|---|---|
| Subject | Loss of Drive Power from Cooling Pump Failure |
| Nhtsa id | 25V217000 |
| Component | ENGINE AND ENGINE COOLING |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=25V217000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Isuzu Motors Limited |
| Defect summary | Isuzu Motors Limited (Isuzu) is recalling certain 2025 NRR EV trucks. Due to a mix of incompatible coolants, debris may build up in the cooling system, causing the cooling pump to fail. |
| Completion rate | 97.26 |
| Corrective action | Dealers will replace the cooling pump, flush the cooling systems, and update the owner's manual, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2502. |
| Consequence summary | A cooling pump failure can cause a loss of drive power, increasing the risk of a crash. |
| Mfr campaign number | V2502 |
| Potentially affected | 73 |
| Report received date | 2025-04-28T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Isuzu Motors Limited - Loss of Drive Power from Cooling Pump Failure?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Recalling FirmIsuzu Motors Limited
- Risk LevelENGINE AND ENGINE COOLING
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