Infants' Friend Oral Liquid 100mL
AustraliaInfants' Friend Oral Liquid 100mL
Reason for Recall / Hazard
TranslatedWhen used at high doses or for prolonged periods, the product can expose children to higher than safe levels of chloroform.
Product Description & Identification
TranslatedReason / Defects: When used at high doses or for prolonged periods, the product can expose children to higher than safe levels of chloroform. Hazards: At high doses and/or following long-term use, chloroform may cause damage to the liver, kidneys and nervous system. What to do: Consumers should return the product to the place of purchase for a full refund. For more information, consumers can contact the Infants' Friends customer service line on 1800 981 403.
Affected Products
TranslatedInfants’ Friend Oral Liquid 100mL bottle All batches within expiry, supplied from March 2019 Batch numbers: 794916, 794917, 809093, 809094, 820794, 820795, 836054, 836055, 839135, 839136, 839139, 839140, 839137, 839138 ARTG 26678
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 3e167d45-e534-4dc2-b414-bb9e6e4751a1 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/infants-friend-oral-liquid-100ml |
| Pub Date | Thu, 14 Jan 2021 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Infants%27%20Friend%20Oral%20Liquid.jpg?itok=zrnWrvCh |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Infants' Friend Oral Liquid 100mL?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Overview
- Risk LevelPharmacy and medical products
- DistributionAustralia
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