iAqua Stingray Watercraft MY2019
AustraliaiAqua Stingray Watercraft MY2019
Reason for Recall / Hazard
TranslatedWater may enter the watercraft batteries, which may cause them to overheat.
Product Description & Identification
TranslatedReason / Defects: Water may enter the watercraft batteries, which may cause them to overheat. Hazards: If the batteries overheat, this could cause a battery fire, increasing the risk of serious injury to the rider or other bystanders and/or property. What to do: iAquawatersports Pty Ltd have contacted affected consumers. Consumers should immediately cease using the watercraft and contact an authorised iAquawatersports Pty Ltd distributor as soon as possible to arrange a time to have their watercraft replaced. Step 1 - Move your product to a cool area away from any flammable surroundings Step 2 - DO NOT USE your iAQUA product. Do not rinse, do not charge Step 3 - Await distributor to call to organise pick up Step 4 - We will either rework your current iAqua product by updating the software and replacing your batteries or provide new updated units. For further information, contact iAquawatersports Pty Ltd via email at info@iaquawatersports.com.austore or visit https://iaquawatersports.com.au/
Affected Products
TranslatedUnderwater propulsion device (sea scooter) iAqua Stingray One iAqua Stingray Neo iAqua Stingray Neo+ Model Year 2019 28 affected watercrafts
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | f3249e0b-4d08-4ed0-b51d-85fc456dfd5d |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/iaqua-stingray-watercraft-my2019 |
| Pub Date | Wed, 01 Apr 2020 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/NEO%2B%20ORANGE%20V3.jpg?itok=I3wOP9p_ |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought iAqua Stingray Watercraft MY2019?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Check Other Products In Your Household
Free Safety ToolsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Overview
- Risk LevelWater sports
- DistributionAustralia
📢 Share Warning
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: iAqua Stingray Watercraft MY2019 Check if your household is affected: https://therecallfile.com/recalls/iaqua-stingray-watercraft-my2019/AU-f3249e0b-4d08-4ed0-b51d-85fc456dfd5d
Join Alertlist
Get instant email updates whenever critical safety recalls like this are published.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.
Related Recalls
Health CanadaTransport Canada Recall - 2018088 -
Transport Canada Recall - 2018088 -
Tires
Health CanadaTransport Canada Recall - 2018288 -
Transport Canada Recall - 2018288 -
Airbag
Health CanadaTransport Canada Recall - 2018409 -
Transport Canada Recall - 2018409 -
Airbag