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Australia ProductsBicycles and sc...

i-Glide Pro Scooter

Published: February 4, 2021Recall ID: 3ef67730-02af-48fe-8ea4-f3861cd16524Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The scooter's deck may crack or break. The scooter’s deck also has sharp exposed metal sections.

Product Description & Identification

Reason / Defects: The scooter's deck may crack or break. The scooter’s deck also has sharp exposed metal sections. Hazards: If the scooter’s deck cracks or breaks while riding, there is the risk of an accident that can result in serious injury or death to the rider. Riding on the scooter without shoes may result in cuts to the feet of the rider. What to do: Consumers should immediately stop using the scooter and contact the place of purchase to arrange for a full refund or exchange. For further information, consumers can contact Freestyle Distribution's Customer Support on 07 5593 4813 (Monday to Friday, 8am - 5pm AEDT) or via sales@freestyledistribution.com.au

Affected Products

i-Glide Pro Scooter Teal/Chrome 9350759091516 i-Glide Pro Scooter Gold/Black 9350759091509

Additional Source Details

FieldValue
Guid › #text3ef67730-02af-48fe-8ea4-f3861cd16524
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/i-glide-pro-scooter
Pub DateThu, 04 Feb 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/i-Glide%20Pro%20Scooter.png?itok=exOSv4DT

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought i-Glide Pro Scooter?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelBicycles and scooters (push)
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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🚨 SAFETY ALERT: i-Glide Pro Scooter

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https://therecallfile.com/recalls/i-glide-pro-scooter/AU-3ef67730-02af-48fe-8ea4-f3861cd16524
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