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Husqvarna Automower 435X AWD and Automower 535 AWD

Published: June 22, 2022Recall ID: 10f975d4-a270-43af-b0fa-483e4ac5319dCategory: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The battery charging method may cause the battery to degrade more quickly than expected.

Product Description & Identification

Reason / Defects: The battery charging method may cause the battery to degrade more quickly than expected. Hazards: The battery may short circuit, overheat or ignite, increasing the risk of a fire and serious injury or death to bystanders or damage to property. The defect has caused several fires overseas. What to do: Consumers must update their mower's software via the Automower® Connect app. Consumers should not use or charge their automower until they have installed the latest software update. Some mowers may also need a battery replacement. The first update, available in December 2021, changes the charging method to prevent accelerated battery degradation. The second update, available in March 2022, allows the app to automatically recommend a battery replacement and shut down the mower automatically when a certain number of charging cycles is reached. If this occurs and a battery replacement is required, consumers will be directed to contact Husqvarna Australia to organise for their battery to be replaced. Such battery replacement will be free of charge if it is required within 3 years from the date of purchase of the battery and relates to the issue the subject of this recall. For more information, consumers can contact Husqvarna Australia on 1300 804 105.

Affected Products

Husqvarna Automower 435X AWD Husqvarna Automower 535 AWD Robotic all-wheel-drive lawnmowers, powered by a lithium-ion battery.

Additional Source Details

FieldValue
Guid › #text10f975d4-a270-43af-b0fa-483e4ac5319d
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/husqvarna-automower-435x-awd-and-automower-535-awd
Pub DateWed, 22 Jun 2022 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Husqvarna%20Automower%20435X%20AWD%20Lawnmower.jpg?itok=ctam5uxf

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Husqvarna Automower 435X AWD and Automower 535 AWD?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk Level["Hazardous materials","Lithium-ion batteries","Garden tools and products"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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https://therecallfile.com/recalls/husqvarna-automower-435x-awd-and-automower-535-awd/AU-10f975d4-a270-43af-b0fa-483e4ac5319d
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