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Hotflo gas storage water heater 135 litre capacity

Published: September 12, 2023Recall ID: 8ebb1a2e-0db2-40ed-ad8f-6945fbd1088cCategory: generalCountry: Australia

Reason for Recall / Hazard

An internal gas connection may not be adequately secured. This may cause an internal gas leak during operation which will stop the water heater operating. Any subsequent attempts by consumers at re-lighting the burner in accordance with the instructions may result in a flame flash which presents a risk of injury.

Product Description & Identification

Reason / Defects: An internal gas connection may not be adequately secured. This may cause an internal gas leak during operation which will stop the water heater operating. Any subsequent attempts by consumers at re-lighting the burner in accordance with the instructions may result in a flame flash which presents a risk of injury. Hazards: There is a risk of serious burn injury when a consumer attempts to re-light the product burner. What to do: Identify your water heater’s Model Code and Production Code from the data label on the left hand side panel of the product. Visit the website https://gasstoragecheck.rinnai.com.au/web/hotflogascheck-2023.nsf/Home.xsp or call Rinnai on 1300 364 559 to check if your water heater is affected and to arrange for an authorised service technician to conduct a free in-home safety check. If the recalled water heater has stopped operating, consumers must not attempt to re-light the burner until the authorised technician has completed the required safety check. If the burner remains off, the product will be safe. If the recalled water heater is operating normally, it can continue to be used until the technician attends the property. It is important consumers register their details via the website for the free in-home check, even if their water heater is operating normally. For further information, visit the website https://gasstoragecheck.rinnai.com.au/web/hotflogascheck-2023.nsf/Home.xsp or call Rinnai on 1300 364 559.

Affected Products

A mains pressure gas storage water heater of 135 litre storage capacity. Affected products have a Model Code GHF4135N and a Production Code within the following ranges: RLN135WPA221121 257 to RLN135WPA221121 500 and RLN135WPA221230 001 to RLN135WPA221230 006

Additional Source Details

FieldValue
Guid › #text8ebb1a2e-0db2-40ed-ad8f-6945fbd1088c
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/hotflo-gas-storage-water-heater-135-litre-capacity
Pub DateTue, 12 Sep 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Rinnai%20hotflo%20135%20litre%20gas%20storage%20water%20heater.png?itok=OHURYxTP

Overview

  • Risk Level["Gas products and appliances","Heating and cooling products"]
  • DistributionAustralia
Official Agency Alert