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Australia ProductsChild car seats

Holmbergs Buckles fitted to InfaSecure Car Seats

Published: March 11, 2020Recall ID: 9e3c8934-1a48-430e-aff9-82c9be633330Category: Consumer ProductsCountry: Australia
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Reason for Recall / Hazard

The product does not meet the requirements of the mandatory standard 'Consumer Protection Notice No. 3 of 2014 - Child restraint systems for use in motor vehicles'. The buckle screws may become loose and prevent the buckle from securing properly.

Product Description & Identification

Reason / Defects: The product does not meet the requirements of the mandatory standard 'Consumer Protection Notice No. 3 of 2014 - Child restraint systems for use in motor vehicles'. The buckle screws may become loose and prevent the buckle from securing properly. Hazards: If the buckle fails, the child may not be adequately restrained in their seat, which may result in serious injury or death to the child, in the event of an accident. What to do: Consumers should cease using the product and contact InfaSecure to arrange a replacement buckle kit, free of charge. InfaSecure will send a prepaid envelope for consumers to return the faulty buckle. Alternatively, consumers can contact InfaSecure to find their local authorised service provider to conduct the replacement. For more information, consumers can contact InfaSecure customer care centre on 1300 924 632 or via email customercare@infa.com.au or visit https://infasecure.com.au/

Affected Products

Holmbergs Buckles fitted to InfaSecure Car Seats Model CS4313 Series Manufactured 16/9/2019 to 16/10/2019 Model CS4413 Series Manufactured 12/9/2019 to 2/11/2019 Model CS4713 Series Manufactured 10/12/2018 to 1/5/2019 Model CS7113 Series Manufactured 11/9/2019 to 29/10/2019 Model CS7213 Series Manufactured 17/9/2019 to 2/11/2019 Model CS8113 Series Manufactured 29/9/19 Model CS9113 Series Manufactured 16/9/2019 to 28/10/2019 Model CS9013 Series Manufactured 16/9/2019 to 27/10/2019

Additional Source Details

FieldValue
Guid › #text9e3c8934-1a48-430e-aff9-82c9be633330
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/holmbergs-buckles-fitted-to-infasecure-car-seats
Pub DateWed, 11 Mar 2020 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Holmbergs%20Buckle.png?itok=n8ajkKBn

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Holmbergs Buckles fitted to InfaSecure Car Seats?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Overview

  • Risk LevelChild car seats
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Official Agency Alert

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